Paid Job Openings >> Homeless Outreach Case Manager - Paid
Homeless Outreach Case Manager - Paid
Title:Homeless Outreach Case Manager - Paid
Location:Salt Lake City, Utah

This position provides outreach case management services to unsheltered individuals and/or families around the Geraldine E. King Woman’s resource Center and the Gail Miller Resource Center in Salt Lake City. Additionally they will work to engage and educate community members on homelessness issues. Objectives will be to create supportive relationships with homeless individuals through street outreach and provide case management support towards individual stabilization and permanent housing. In addition case management will engage in productive conversations with community members helping them to gain a better understanding of homelessness issues and empowering them to participate in resolutions. 

Essential Duties

  1. Provide case management services to clients.
  2. Participate in regularly scheduled staff meetings, clinical case reviews, and/or interagency case consultations in order to ensure appropriate case planning and referral of clients to the most appropriate service provider.
  3. Assist clients with necessary supportive services, including medical, housing, benefits, mental health, and employment services.
  4. Assess client needs utilizing the SPDAT vulnerability assessment tool, or other tools as directed, on a regular basis to track client progress and assist in clients accessing emergency shelter and/ or housing.
  5. Assess medical emergencies, contact emergency medical, and utilize Naloxone kits when appropriate. Complete an incident report on all emergency or critical incidents by the end of each shift.
  6. Utilize de-escalation skills to manage client crises as outlined in the agency’s training module on verbal de-escalation.
  7. Ensure that client files and related paperwork are maintained in accordance with licensing and contract requirements.
  8. Manage purchase receipts and submit them in a timely manner.
  9. Work with team on community education, training, response, and problem solving around homelessness issues in Salt Lake city.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A Bachelor degree in a related field or one year of work experience in a related field or an equivalent combination of education and experience or any combination of education, experience, and training which provides the following knowledge, skills and abilities:

  1. Ability to learn and utilize software programs in use by VOA.
  2. Ability to establish appropriate, professional boundaries with clients, coworkers, neighborhood partners and the general public.
  3. Ability to prioritize multiple tasks; flexibility to respond to changes and responds appropriately to crisis situations.
  4. Ability to drive company vehicle; possess a current driver’s license and have a good driving record.
  5. Ability to work with clients regardless of age, ethnicity, socioeconomic status, and/or sexual orientation, etc.
  6. Ability to work in a team environment.
  7. Ability to work in a professional manner with community members, governing officials, and community partners.
  8. Ability to perform outreach in extreme weather conditions, including summer heat and winter snow; be willing and able to perform outreach on foot approximately five miles per day while wearing a backpack with supplies.  Must be able to lift 50 Ibs.

Full-time benefits include: paid holidays, vacation, and sick time; low cost medical, dental, vision, and life insurance; retirement plan with employer match.
Pay rate: $17 per hour

Apply on the career page of our web site:

EOE / Veterans / Disabled

This opening is closed and is no longer accepting applications
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