Job Openings >> Youth Employment Case Mgr (Coffee Shop) - Paid
Youth Employment Case Mgr (Coffee Shop) - Paid
Summary
Title:Youth Employment Case Mgr (Coffee Shop) - Paid
ID:2045
Department:Cafe
Location:Salt Lake City, Utah
Description
Recruit and guide youth from the Youth Resource Center and Transitional Homes to work as interns in the job training program at Maud’s Café. The cafe (422 W. 900 S.) offers coffee, tea, other beverages, and limited food items. Maud’s Cafe is a for-profit social enterprise under the umbrella of Volunteers of America, Utah; a non-profit agency. The dual mission is to provide a superior experience for our customers and job training for homeless youth.

Work 40 hours per week spread between Monday-Friday, 8:00 am – 5:00 pm and 2-3 Saturdays per month, 8:30 am – 1:30 pm. Occasional evenings and some holidays may be required.

Essential Duties
  • Recruits interns and guides possible interns through the process of working at Maud’s Café including navigating DWS services and programs, providing transportation to and from appointments, helping attain work attire and assisting with VOA new employee paperwork.
  • Assists interns with DWS programs and training, the job search process; and furthering their education/training.
  • Consistently motivates, monitors, and coaches interns to reach their goals while maintaining Café quality and consistent product; provides one-on-one coaching for each level of training and working at the pace dictated by the intern’s abilities.
  • Creates, implements and evaluates intern training program for applicability to the Café business and changing needs; ensures that interns meet each level of training as assigned.
  • Assists interns in navigating the Youth Resource Center services available to help them be self-sufficient.
  • Ensures that all data and program outcomes meet standards required by funders and that data collection is updated daily and is accurate.
  • Adheres to all Store Operations, Service Delivery, Quality Product and Customer Service Standards and assists Café Manager and Assistants with standards as assigned.
  • Works in the Café as an Assistant Manager as scheduled and works side-by-side with the interns during their Café training. Performs opening and closing duties as scheduled
  • Actively contributes to a positive team environment and has a passion for coffee and for training and working with youth experiencing homelessness.
Qualifications
  • Bachelor’s degree in social services completed or actively being pursued.
  • Foodservice experience required.
  • Experience training employees preferred.
  • Experience in hospitality preferred.
  • Must be able to pass food handlers permitting process.
  • Must possess excellent customer service skills, written and verbal communication skills.
  • Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals.
  • Must be able to make change using American monetary units.
  • This position involves regular walking, standing, hearing, and talking.
  • May occasionally involve stooping, kneeling, or crouching.
  • Must be able to move and/or lift at least 30 lbs.
  • Competency in Microsoft Office.
  • Must be at least 21 years of age, possess a current driver’s license and be insurable on the agency liability policy (no more than 3 moving violations in the past 3 years and no DUI in the past 5 years).
  • Must be able to pass a drug screen and criminal background check.
Full-time benefits include:
    Low cost medical coverage (SelectHealth), with a Health Savings Account ($300 quarterly employer contribution)
    Low cost dental and vision coverage
    $50,000 life insurance coverage
    Paid holidays, vacation, and sick time
    Retirement plan with employer match

$17.00 per hour

Submit your resume on the career page of our website: www.voaut.org/careers

Equal Opportunity Employer / Veterans / Disabled

 
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