Paid Job Openings >> Homeless Youth Services Coordinator - Paid
Homeless Youth Services Coordinator - Paid
Title:Homeless Youth Services Coordinator - Paid
Department:Youth Resource Center
Location:Salt Lake City, Utah

Youth Services Coordinator & Homeless Youth Legal Clinic Case Manager

Rate of Pay: $20/hr
Schedule: Full time - benefits eligible

Benefits - Approximate full-time benefits package value = $20,000+:

  • Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
  • Employee Assistance Program for all employees
  • 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
    • Sick and vacation time accrue hourly per pay period.
  • $50,000 in employer-paid life insurance; additional coverage available.
  • $1,200 annual employer contribution to your Health Savings Account (paid quarterly)
  • Employee Referral Program including cash bonuses and paid time off

Volunteers of America, Utah builds a community-supported bridge that provides a path for those who are vulnerable to improve their lives and increase their self-reliance. Our Youth Resource Center is a refuge for youth ages 15-22 who have experienced extreme disconnect from positive adult role models and benefit greatly from the consistent support of healthy adults. Under the guidance of the Director of Youth Services, the Youth Services Coordinator’s primary responsibility is to supervise the Youth Services Team, and to advocate for the best care possible for the Youth Resource Center clients.

This position requires the ability to function in two separate roles. One half as the Legal Clinic Case Manager, assisting with all legal concerns of YRC clientele. The other half is as the Youth Services Coordinator, supervising the Diversion Specialist, State Systems Navigator, and the Youth Community Health Navigator. As the Youth Services Coordinator, responsibilities include delegation, instruction, and working seamlessly with the Youth Services team and center leadership to best serve YRC clientele. This position requires the assessment of youth seeking shelter for diversion eligibility, the identification of immediate alternate housing arrangements, and the connection of eligible youth to appropriate services and financial assistance. This role ensures the process of diversion from shelter is successful as often as possible. As the Legal Clinic Case Manager, this role entails coordinating client’s cases and attending legal proceedings as necessary, advocating for the youth throughout the entirety of their legal matters. This role requires coordination with the Staff Attorney, to create clinic programming and cooperatively support clients. This position encompasses the balance of supervisor and legal clinic responsibilities, prioritizing the Youth Services staff members and legal services. This position will make referrals to partner agencies, track outcomes and write grant reports related to diversion and legal activities, and assist, as needed, with the creation of new policy and procedure. Additionally, considerable time will be spent with clients in immediate need; this role calls for the ability to not only assess the situation, but provide comfort, brainstorm creative alternative solutions, and help meet clients’ basic and legal needs. Mediation with family, landlords, attorneys, probation officers and other interested parties will be a major responsibility for this position.

Essential Duties:
  • Engages with youth in case plans or conversations with the intent to empower them in identifying and then making positive choices toward stability as well as assisting them in accessing emergency shelter.
  • Provides direct supervision to the Youth Services Team, leading weekly team meeting, providing training, guidance, validation and feedback to team members as necessary. Managing timesheets and other administrative reports.
  • Attends regular staff meetings, program coordination meetings, and one on one meetings with team members and supervisor as scheduled.
  • Ensures that all paperwork related to client and program activities is in accordance with licensing and contract requirements, properly completed, managed confidentially, and stored appropriately.
  • Must work closely in conjunction with the Legal Clinic’s Staff Attorney to assist clients on the full array of legal issues facing the YRC clients and make case plans to assist the youth in moving forward to address legal concerns.
  • Assist youth in scheduling and attending legal proceedings, whether that be in person or virtually held.
  • Help clients initiate sentencing requirements and/or probation services and follow through with probation related requirements.
  • Uses agency vehicles to complete work-related errands and to provide safe transportation for clients when necessary.
  • Exhibits professional boundaries with clients and empowering clients to be as self-sufficient as possible.
  • Participates in rotating on-call supervisor schedule.

High school diploma or equivalent required and 2 years of social services or youth-related experience (at-risk youth preferred) or any combination of education, experience, and training which provides the following knowledge, skills and abilities:

  • Ability to use a computer, phone, and copy machine.
  • Ability to interact in a professional manner with a diverse workforce, clients, and the public.
  • Ability to prioritize multiple tasks; flexibility to respond to changes.
  • Ability to maintain confidential information.
  • Ability to lift and carry 30 lbs.
  • Ability to perform the essential and secondary duties of this job as described in the Job Description; see above for selected essential duties.
  • Work requires a lot of movement and activity. Must be moving around and interacting with clients for extended periods of time.
  • Must be at least 21 years of age, possess a current driver’s license and have a good driving record.

Submit your resume on the career page of our web site:

Volunteers of America, Utah is committed to creating a diverse environment, where all people feel valued, have the opportunity to do their personal best and where leadership development is fostered. The organization is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability or religious belief. All qualified candidates are encouraged to apply.
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