Paid Job Openings >> Case Manager - Mental Health - Paid
Case Manager - Mental Health - Paid
Title:Case Manager - Mental Health - Paid
Department:Assertive Community Treatment
Location:Salt Lake City, Utah

Case Manager - Assertive Community Treatment Team

Schedule: Full Time - 40 hrs/week, benefits-eligible
Pay Rate: $20 to $21/hour

Benefits - Approximate full-time benefits package value = $21,000+:

  • Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
  • Employee Assistance Program for all employees.
  • Supplemental insurance available.
  • 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
    • Sick and vacation time accrue hourly per pay period.
  • $50,000 in employer-paid life insurance; additional coverage available.
  • $1,200 annual employer contribution to your Health Savings Account (paid quarterly)
  • Employee Referral Program including cash bonuses and paid time off.
  • Paid training -- training required for this position must be completed within 4 months of hire.

Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.

This position works within Volunteers of America, Utah's Assertive Community Treatment (ACT) team. ACT uses a multidisciplinary team approach to provide intensive, integrated services where and when our clients need them—in their homes, at work and in other community settings. Volunteers of America, Utah's ACT Team members directly provide services that are individually tailored with each client and address their specific preferences and goals. The approach with each client emphasizes the relationship building and active involvement in assisting clients to make improvements in functioning, to better manage symptoms, to achieve individual goals and to maintain optimism.

Under the direct supervision of the Program Director, the Case Manager provides individualized supportive case management to agency clients with the goals of 1) assisting clients to achieve or maintain stability and independence and 2) providing assistance accessing resources to help clients meet their housing and other needs. 


  • Responsible for assessing service needs and coordinating access to necessary services
  • Apply, acquire, and maintain benefits long term for clients
  • Consult with community agencies and families to maintain coordination of the treatment process 
  • Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance training, and supervision to help clients obtain the necessities of daily living 
  • Provide on-call crisis intervention
  • Participate in daily staff organizational meetings and treatment planning review meetings
  • Complete documentation and meet minimum service time based on ACT requirements
  • Attends work on a regular and predictable basis 


Bachelor’s degree in a behavioral science is required and work experience with adults with severe and persistent mental illness and substance use disorders or any combination of education, experience, and training which provides the following knowledge, skills and abilities:

  • Knowledge/experience working with at-risk populations is preferred.
  • Knowledge/experience collaborating with community resources.
  • Excellent communication skills.
  • Must obtain Utah Case Management certification within 60 days of hire.
  • Ability to build rapport with clients and engage them in case management.
  • Ability to build and foster relationships with partner agencies.
  • Ability to maintain a calm demeanor amidst potentially high distress population.
  • Basic computer skills including Microsoft Word and Excel spreadsheets.
  • Work is performed inside and outside of an office environment; must have ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc.
  • Must pass pre-employment drug test.
  • Must be at least 21 years of age, possess a current driver’s license, have a good driving record and be insurable on the agency liability policy.
  • Must pass Utah DHS - Office of Licensing background screening for those working with vulnerable populations.

Submit resume on the career page of our website:

Volunteers of America, Utah is committed to creating a diverse environment, where all people feel valued, have the opportunity to do their personal best and where leadership development is fostered. The organization is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability or religious belief. All qualified candidates are encouraged to apply.

This opening is closed and is no longer accepting applications
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