|Title:||Support Coordinator - Supportive Housing - Paid|
|Location:||Salt Lake City, Utah|
Support Coordinator - Supportive Housing
Schedule: Multiple shifts, full and part time, available (Day: 8:00am - 4:30pm, Swing 4:00pm - 12:30am, Grave 12:00am - 8:30am). Full-Time positions are benefits-eligible. See below for details.
Pay Rate: $15.50/hour
Volunteers of America, Utah builds a community-supported bridge that provides a path for those who are vulnerable to improve their lives and increase their self-reliance.
We are looking for motivated and talented individuals who want to use their compassion, empathy, and social work skills in making a difference. Our Support Coordinators work in a group housing/social work environment to provide support to persons experiencing housing instability and mental illness. Support Coordinators assist with ensuring the safety of our residents and by:
- Engaging residents utilizing trauma informed and motivational interviewing practices.
- In coordination with the Assertive Community Treatment Team, providing assistance to residents including but not limited to: assisting residents in accessing services offered; care coordination; educating residents regarding available services and benefits; and assisting residents in maintaining their living environments.
- Documenting all care coordination services provided to residents.
- Checking email at the beginning of each shift and attending staff meetings.
- Controlling the outside doors of the building and grant entry to residents and visitors to the property.
- Completing hourly rounds of the building and property to identify any issues or safety concerns and have a physical presence in all areas of the program.
- Modeling cultural standard in the program of cleaning up after one’s self and leaving all areas and items in an equal or better condition.
- Completing shift log meeting form for every shift worked.
- Completing incident reports, contact on call staff and police, when necessary, regarding unsafe or illegal activity.
- Maintaining confidentiality of residents in all interactions and keep staff areas locked when not using.
- Attending work on a regular and predictable basis. Be punctual.
- Preparing and serving meals according to posted menus at scheduled times each day according to menu plans developed in consultation with licensed dietitian.
- Maintaining kitchen, food storage locations, and all equipment to ensure all is in proper working order and to meet all Health Department standards.
- Coordinating any kitchen maintenance and cleaning needs through simple upkeep procedures and/or contacting the Facility Coordinator and/or Program Director for maintenance needs.
- Overseeing food storage and food handling practices to maintain the kitchen and food service areas according to safe food handling regulations both in the kitchen and food storage areas
- Diploma or GED and a minimum of 2 years of experience working in human services or a related field.
- Meet the requirements needed for case management certification in the State of Utah, refer to: https://dsamh.utah.gov/education/certification/case-management
- Attend provided trainings on motivational interviewing and trauma informed care.
- Ability to utilize all the tools provided that will assist in your work (i.e. phone, computer, fax, etc.)
- Ability to interact in a professional manner with a diverse workforce, residents, and the public.
- Excellent verbal and written communication skills; attention to detail.
- Maintain appropriate, professional boundaries with residents, volunteers and co-workers.
- Remains calm and responds appropriately in crises.
- Ability to maintain confidentiality of information.
- Ability to prioritize multiple tasks; flexibility to respond to changes.
- Organize, prioritize and independently complete multiple tasks.
- Stay current with resources available to residents
- Ability to stand or sit for extended periods of time.
- Ability to walk through the entire building and outside property, including stairs.
- Ability to stay awake for assigned shifts.
- Pass Utah DHS - Office of Licensing background screening for those working with vulnerable populations.
Low cost medical coverage (SelectHealth), with a Health Savings Account ($300 quarterly employer contribution)
Low cost dental and vision coverage
$50,000 life insurance coverage
Paid holidays, vacation, and sick time
Retirement plan with employer match
Employee referral program with paid time off and cash bonuses
Submit your resume on the career page of our website: www.voaut.org/careers.
Volunteers of America, Utah is committed to creating a diverse environment, where all people feel valued, have the opportunity to do their personal best and where leadership development is fostered. The organization is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability or religious belief. All qualified candidates are encouraged to apply.