Paid Job Openings >> Certified Peer Support Specialist - CARES Team - Paid
Certified Peer Support Specialist - CARES Team - Paid
Title:Certified Peer Support Specialist - CARES Team - Paid
Department:Homeless Outreach Program
Location:Salt Lake City, Utah

Certified Peer Support Specialist - CARES Team

Schedule: Full Time, benefits eligible
Pay Rate: $17/hour

Volunteers of America, Utah builds a community-supported bridge that provides a path for those who are vulnerable to improve their lives and increase their self-reliance.

A Certified Peer Support Specialist who has direct experience to seek out and act as a liaison to the unsheltered persons experiencing homelessness. Under the direct supervision of the Program Director, the Peer Support Specialist provides individualized support and coaching with the goals of 1) providing assistance accessing resources to help clients meet their housing and other needs; 2) assisting clients to achieve or maintain stability and independence; and 3) providing expertise about the recovery process and symptom management.

Our Expectations

  • Attend work on a punctual, regular, and predictable basis.
  • Maintain client confidentiality as outlined in the training module on confidentiality.
  • Maintain positive, professional interactions with community resources including: Homeless Resource Center staff, emergency services, fire, police and sheriff, criminal justice, staff from other community providers, neighborhood residents and businesses, client family members, agency donors, community support groups and referral sources.
  • Provide safe transportation for clients who have accepted referrals or have appointments related to personal stabilization, Covid-19 Vaccinations, and movement out of homelessness. 
  • Maintain cleanliness and organization of assigned office space.
  • Performs other functions as necessary or assigned.

Essential Duties

  • Provide outreach and initiate contact with potential clients. Drawing upon own personal recovery experience with mental health/addiction/homelessness challenges as a basis for engagement with members as a peer, and to validate members’ own lived experiences.
  • Serve as peer mentor to individuals or groups. Offer a positive example of a person with lived experience who has been successful in managing their own recovery of mental health and/or substance use disorders.
  • Provide Covid-19 Vaccine education and help facilitate vaccination appointments.
  • Educate clients about community resources and harm reduction practices.
  • Assists clients with voicing their strengths, interests and goals throughout their services including: goal plans, crisis plans, and other methods of expressing individual preferences.
  • Assists clients in initiating activities which bring people, services, agencies, and other resources together within a planned framework of action working toward the achievement of established goals.
  • Increase awareness of and support client participation in consumer self-help and advocacy organizations.
  • Develop and maintain professional working relationships with all Homeless Outreach staff and other service providers.
  • Participate and present client information in multidisciplinary team meetings and or clinical staffing meetings.
  •  Attend community meetings as needed to enhance the work of the outreach team and/or continuum of homeless services.
  • Provide ongoing assessment, problem solving, side-by side services, skill teaching support, and environmental adaptions to assist clients with activities of daily living.
  • Direct experience with homelessness, mental illness and/ or substance use disorders and demonstrates a level of recovery sufficient to manage their illness and function independently.
  • Active Peer Support Specialist Certification and Participation in the State of Utah’s program for Peer Support Certification.
  • Ability to independently plan, prioritize, and execute own work to ensure completion of daily tasks.
  • Strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity.
  • Familiarity with Trauma Informed Care, Motivational Interviewing, and Housing First philosophies, and willingness to incorporate them in your daily work.
  • Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
  • Willingness to accept supervision and direction.
  • Ability to move around the facility and interacting with clients for extended periods.
  • Must be at least 21 years of age, possess a current driver’s license, have a good driving record and be insurable on the agency liability policy.
  • Ability to lift and carry 25 lbs.
  • Pass Utah DHS - Office of Licensing background screening for those working with vulnerable populations.

Full-time benefits include:
Low cost medical coverage (SelectHealth), with a Health Savings Account
Low cost dental and vision coverage
$50,000 life insurance coverage
Paid holidays, vacation, and sick time
Retirement plan with employer match

Apply on the career page of our web site:

Volunteers of America, Utah is committed to creating a diverse environment, where all people feel valued, have the opportunity to do their personal best and where leadership development is fostered. The organization is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability or religious belief. All qualified candidates are encouraged to apply.

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