Volunteers of America, Utah provides a bridge to self-reliance and health for vulnerable individuals and populations who struggle with homelessness, addiction and mental illness in our Wasatch Front communities.

Work 32 hours per week, includes benefits. Provide a safe and supportive living environment for young women ages 16-21 while providing a nurturing experience that encourages independence and self-sufficiency through case management services. Assist program manager in youth transition programming, goal achievement, resource management and community collaboration while using Trauma Informed Care, Positive Youth Development and Motivational Interviewing.

Essential Duties:

1. Engage with residents regularly and appropriately with each opportunity. Schedule weekly case management appointments with all residents.
2. Assist residents in developing and achieving monthly goals.
3. Facilitate one educational, recreational, and volunteer group weekly.
4. Co-facilitate weekly house meeting.
5. Participate in regular assigned rotation of on-call responsibilities, including emergency shift coverage.
6. Assist Program Manager with hiring and scheduling support staff as needed.
7. Meet with Program Manager regularly to provide updates and feedback as well as any other pertinent information regarding the residents and their progress in the program.
8. Effectively communicate needed transition plan and case management information to all Transition Home staff.
9. Become proficient in using and understanding Positive Youth Development, Motivational Interviewing, and Trauma Informed Care.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have two years of any combination of education, experience, and training and become Case Management Certified through the State of Utah, which provides the following knowledge, skills and abilities to perform the job:

1. Ability to work with at risk youth in a supportive independent environment.
2. Knowledge of Positive Youth Development, Trauma Informed Care and Motivational Interviewing.
3. Ability to interact in a professional manner within a diverse workplace environment.
4. Ability to work with residents and staff of varying ethnic backgrounds, race, religion, culture, socioeconomic status and other various identity factors in a respectful and dignified manner.
5. Ability to interact with residents 1:1 by demonstrating genuine empathy, concern and an understanding and awareness of their difficulties to provide supportive, solution based case management.
6. Ability to work both independently and as a team with minimal supervision.
7. Ability to model appropriate behaviors such as: effective communication, healthy boundaries, emotional responses and healthy coping skills.
8. Communicate effectively with both excellent verbal and written dialogue and attention to detail.
9. Ability to maintain confidentiality of information.
10. Maintain flexibility and support of program changes.
11. Ability to use a computer, phone and copy machine.
12. Possess current CPR and First-Aid certification or willing to become certified upon hiring. Certification needs to be updated throughout employment.
13. Participate in required annual de-escalation training provided to all staff.
14. Work is generally performed in an office and house environment. Physical demands include sitting for extended periods of time, walking up and down stairs while performing rounds inside and outside, and general office/house duties.
15. Must be at least 21 years of age, possess a current driver's license and have a good driving record.
16. Pass a pre-employment drug screen and criminal background check.

Benefits include: paid holidays, vacation, and sick time; low cost medical, dental, vision, and life insurance; retirement plan with employer match.
$17 per hour

Apply on the career page of our website:  www.voaut.org/careers

EOE / Disabled / Veterans