Volunteers of America, Utah provides a bridge to self-reliance and health for vulnerable individuals and populations who struggle with homelessness, addiction and mental illness in our Wasatch Front communities.

Provide outreach case management services to homeless individuals and/or families in Salt Lake County. Objectives will be to create supportive relationships with homeless individuals through street outreach and provide case management support towards individual stabilization and permanent housing.

Essential Duties

1. Provide intensive case management services to clients, which includes but not limited to connecting clients with housing, benefits, medical, employment, mental health, substance use and other social services as needed. Make referrals to other community resources, when appropriate, to address client needs.
2. With outreach team members, meet with clients wherever they are that day. This may involve walking to areas where people experiencing homelessness tend to frequent.
3. Works with clients on obtaining housing through the community triage process as needed.
4. Participate in regularly scheduled staff meetings, clinical case reviews, and/or interagency case consultations in order to ensure appropriate case planning and referral of clients to the most appropriate service provider.
5. Assess client needs utilizing the SPDAT vulnerability assessment tool, or other tools as directed, on a regular basis to track client progress and assist in clients accessing emergency shelter and/ or housing.
6. Assess medical emergencies, contact emergency medical, and utilize Naloxone kits when appropriate. Complete an incident report on all emergency or critical incidents by the end of each shift.
7. Utilize de-escalation skills to manage client crises as outlined in the agency’s training module on verbal de-escalation.
8. Ensure that client files and related paperwork are maintained in accordance with licensing and contract requirements.
9. Appropriately utilize agency funds, manage purchase receipts and submit them in a timely manner.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full-time benefits include: paid holidays, vacation, and sick time; medical, dental, and vision insurance; retirement plan with employer match.
$33,280; M – F, days

Submit your resume on the career page of our website: www.voaut.org/careers
EOE / Veteran / Disabled