Paid Job Openings >> Policy Specialist
Policy Specialist
Title:Policy Specialist
Location:Salt Lake City, Utah

Policy Specialist

Rate of pay: $23 / hr
Schedule: Full Time - 40 hrs/week


Benefits - Approximate full-time benefits package value = $23,500+:

  • Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
  • Supplemental insurance available.
  • Employee Assistance Program for all employees
  • 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
    • Sick and vacation time accrue hourly per pay period.
  • $50,000 in employer-paid life insurance; additional coverage available.
  • $1,200 annual employer contribution to your Health Savings Account (paid quarterly).
  • Employee Referral Program including cash bonuses and paid time off.

Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.

Position Summary

This position will ensure that Volunteers of America, Utah is delivering the highest quality services to our clients and our funders by assisting with the development of policy and procedure. In collaboration with agency leaders, this position organizes and manages existing policy and drafts new policies/procedures to align with licensing, accreditation, contracts, and best practices.


Essential Duties

  • Review organizational policy documents for clarity, cohesiveness, and compliance with formatting standards.
  • Draft program policy and procedural documents based on research, source documents, staff interviews, and existing documentation.
  • Collaborate with compliance and program managers to determine if policy revisions or additions are needed.
  • Propose revisions to enhance the quality of existing and drafted organizational policy documents.
  • Organize, publish, and maintain policy documents using the internal document management system. 
  • Format new and existing policies to comply with VOA document standards.
  • Manage ongoing policy reviews with program directors to maintain the accuracy of policies.
  • Participate in the Center for Accreditation of Rehabilitation Facilities (CARF) Steering Committee.
  • Assist with the development, organization, and submission of CARF policies.
  • Assist staff with locating and collecting appropriate policy documents as needed.
  • Maintain a record of all policy versions and revisions.
  • Attend work as scheduled and arrive at the designated time.
    • Work will be performed on-site at an approved VOA Utah site.


Secondary Duties

  • Perform other functions as necessary or assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree preferred (English, Communication, Technical Writing) or equivalent combination of education, experience, and training which provides the following knowledge, skills, and abilities:

  • Excellent verbal and written communication skills.
  • Organized and detail oriented, with the ability to prioritize tasks.
  • Project management skills.
  • Experience writing, editing, and/or maintaining organizational documents is preferred.
  • Experience in behavioral health clinics or homeless resource centers is an asset.
  • Computer literate with proficiency in Excel and Microsoft Word.
  • Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
  • Willingness to accept supervision and direction.
  • Ability to pass a criminal background check and pre-employment drug screen.


Physical Demands

  • Work is generally performed in an office environment.
  • Entails using a computer for extended periods of time.

Submit your resume on the career page of our web site:

Volunteers of America, Utah is committed to creating a diverse environment, where all people feel valued, have the opportunity to do their personal best and where leadership development is fostered. The organization is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability or religious belief. All qualified candidates are encouraged to apply.   
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