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Job Openings >> Cafe Manager - Paid
Cafe Manager - Paid
Title:Cafe Manager - Paid

Manage a new café that offers coffee, tea, other beverages, and prepackaged food items. Maud’s Café is a for-profit social enterprise under the umbrella of Volunteers of America, Utah; a non-profit agency. The dual mission is to provide a superior experience for our customers and job training for homeless youth. The manager will have a key role in designing the café that is scheduled to open in late September.

  • Effectively deal with multiple customers and communicate customer requests or concerns to staff. Ensure superior customer service.
  • Hire, schedule, and coach staff in conjunction with Youth Resource Center case managers.
  • Develop and implement a training program for café staff.
  • Responsible for ordering and merchandising of all products.
  • Write and implement operational policies and procedures.
  • Works with Chief Financial Officer to understand and control café sales, food costs, cost of goods, and labor.
  • Oversees the cleanliness and safety issues of the café.
  • Follow food safety standards and maintain work area and equipment in accordance with Health Department standards,


  • Previous foodservice experience required.
  • Experience training employees is preferred.
  • Must possess excellent customer service skills.
  • Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals.
  • Excellent written and verbal communication skills.
  • Must be able to make change using American monetary units.
  • Involves regular walking, standing, hearing and talking.
  • May occasionally involve stooping, kneeling, or crouching.
  • Must be able to move and/or lift at least 30 lbs.
  • Competency in Microsoft Office.
  • Ability to work a flexible schedule based on cafe needs.
  • Must be able to pass a drug screen and criminal background check.

Benefits include: medical, dental, and life insurance; paid holidays, vacation, and sick time; retirement plan with employer match.

Hours of operation will be M – SA, 7 a.m. – 2:30 p.m.

Salary: $32,000 – $36,000, based on experience, plus monthly profit sharing.

EOE / Veterans / Disabled

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Kathy Bray, President & CEO, talks about the work that takes place each day at Volunteers of America, Utah.

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